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1-800-866-1177 One Call, Zero Hassles. |
Mack OneCall CompleteCare
Every new Mack truck comes with the peace of mind and all the benefits of the Mack OneCall CompleteCare customer support network.
Click here to view a presentation about the OneCall Center.
Road service
When you have a problem, you need fast, reliable, single-source assistance. That's why when you call trained technicians are your first contact to ensure the troubleshooting and diagnosing of your Mack truck starts immediately. So whether you need repairs, routine service, or warranty work, Mack personnel provide the parts and service expertise necessary to get you up and running.
Committed to getting you back on the road
Mack eliminates the middleman. When you call the OneCall CompleteCare command center, you're dealing with a single person who has sole responsibility to see your situation gets resolved quickly and to your satisfaction. If follow-up contact is necessary, you'll be dealing with the same familiar voice. Eliminating third-party involvement ensures faster results and greater satisfaction.
Count On Us Anywhere, Anytime.
For our valued customers, our roadside assistance is just a phone call away 24 hours a day, 7 days a week, 365 days a year. Thanks to satellite technology we're with you every mile of your journey. Simply call Mack's nationwide hotline (1-800-866-1177), describe the situation, and provide the Vehicle Identification Number. We'll take care of the rest.
